Dirty water backing up around a basement floor drain

Sewage coming up in the house?

Emergency Clog Removal

Sewage coming up through a floor drain, a tub or a toilet means the main line is blocked and the water has nowhere else to go. Stop all water use now, keep people away from the water, and call.

(321) 497-8671

Free to call. A real person picks up 24/7.

See the signs

Real people, 24/7Someone answers, day or night
Talk it throughDescribe the clog on the phone
No formsJust one phone call
Free to callNo fee to call this number

Signs it's time to call

The toilet is overflowing all over the floor
Sewage is coming up through the basement floor drain
It backed up into the tubs and everything
The septic or sewer backed up and the whole family is stuck

Call (321) 497-8671

What the plumber does

How the Plumber Handles It

Stop the water
Shut off fixtures and, if water keeps rising, the main water valve.
Clear the main
The plumber opens the cleanout and clears the blockage.
Check what caused it
A camera inspection can show whether roots or a broken pipe caused the backup.

What's going on

Emergency Clog Removal, Explained

Sewage water is a health hazard

Sewage carries bacteria and viruses. Keep children and pets away, wear gloves and boots if you must go near it, and wash well afterward.

Cleanup and insurance

Clearing the line is the first step. Wet flooring, drywall and belongings may need professional cleanup. Take photos for your insurance before cleaning.

Is it the city or your line?

If neighbors are backing up too, call your local sewer utility. The problem may be the city main. If it's only your house, the clog is usually in your own line.

Do This First

Skip the chemical drain cleaner. It can splash back and it can't clear a main line.

Stop all water use: no flushing, laundry or dishwasher.
Shut off electricity to a flooded basement only if you can do it safely from a dry spot.
Keep people and pets away from sewage water.
Photograph the damage for insurance.

FAQ